August 25, 2017

About Us

Hot Water Brisbane is the largest and most referred hot water service provider in Brisbane. Founded in 1996, the company has been based on three pillars – instant, high quality and reliable hot water services. To achieve this, our operations are anchored on honesty, integrity, and fairness, and this is what sets us apart from the competition.

With two decades of operation within this industry, we boast a remarkable record as being one of the most experienced and reputable companies in Brisbane. Over the years we have come to understand the importance of a functional hot water system for both domestic and commercial use. That’s why our services are engineered towards ensuring an efficient supply of hot water is available at your leisure.

At Hot Water Brisbane, we pride ourselves upon having extremely skilled technicians, high quality equipment and a wealth of experience. With decades of experience, we have continually strived to be better than the competition within the Brisbane metro area and surrounding suburbs. We also pride ourselves on being one of the few companies using modern state-of-the-art equipment. This is what has enabled us to remain highly competitive in this industry.

Why You Should Hire Us

There are many reasons why you should consider Hot Water Brisbane as your number one hot water service provider, such as

  • Quality of Technician and Level of Experience

    Plumbing and Hot Water ProviderWhen choosing Hot Water Brisbane, know that you will receive the highest quality of work performed by professional plumbers who have years of training and experience. We are very thorough when employing new technicians as to maintain our outstanding quality standards. All our plumbers are licensed and insured, and thus our clients can expect nothing but the best service. No matter the problem, our team is ready to provide the best possible solution.

    We can diagnose problems and offer solutions with the precision and integrity it deserves. Being in this industry for two decades, we can handle any hot water system problems. Our professional technicians will answer any questions you may have to ensure that you’re fully satisfied.

  • Reliability

    We provide the most reliable services that you can find in this industry. Customer response times are the shortest possible as we know any hot water system breakdown is of urgent importance to our clients. We understand the frustrations that come with a faulty water heater system, so getting your system functional as quickly as possible is of the utmost importance to us.

  • Value for money

    Hot Water InstallerOne thing that has helped us create an impeccable reputation over the years is quality. We always make sure the customer has received value for every dollar spent. Being a service industry, we understand the importance of quality.

  • Competitive Pricing

    Hot water system breakdowns usually comes at the most inconvenient time, and is a very unwelcome and unexpected expense. With our competitive prices, we hope we can relieve you from some of the stress caused by a hot water system breakdown. We have partnered with manufacturers around Australia in order to obtain supplies at the lowest cost price, and pass this saving straight down to our clients. Just call us, you will be impressed with our pricing.

  • Free Expert Advice

    For customers looking for information about hot water systems or any other plumbing problem, we are happy to pass on our expert advice free of charge. Having operated in this industry for decades, we have the most accurate and reliable information about water heating systems. We are here to help so contact us by phone or any other platform to speak to one of our highly trained staff.

  • State Of The Art Equipment

    Our equipment is second to none. We are one of the few companies in Brisbane using the most modern equipment. This has enabled us to provide super-efficient services for our customers.

Our Team

Jack CooperJack Cooper – Owner
Department: Management

Jack is the founder of Hot Water Brisbane. After working many years with various other water heater companies, Jack decided to start his own company in 1996. As the owner of Hot Water Brisbane, Jack has been able to deliver the most advanced hot water system services to both homes and business-owners. Over the years, he has been able to build this company from the ground up, into one of the largest, most reliable hot water service providers in Brisbane. Plumbers receive high quality and on-going training to ensure the best service to our clients.

John LucasJohn Lucas – Chief Technician
Department: Technician

John Lucas has been an employee of Hot Water Brisbane for the last 6 years. As Chief Technician, John is a valued member of our team with over 15 years experience in the industry. John is invaluable to the company, and our customers really appreciate his work. 

Henry – Water Heater System Specialist
HenryDepartment: Technician

At the age of 45, Henry brings 15 years of experience in installing and repairing hot water heater systems to our company. Over the years, Henry has built an impeccable reputation with our customers and has also helped the company build its positive reputation.

Harry Matthews – Water Damage Technician
Department: Technician

HarryHarry brings in 20 years of experience as a water damage technician. Having worked in the industry for 2 decades, we have confidence that Harry can fix any issue involving hot water systems. We were thrilled when he joined our team 3 years ago, and he has proven to be a reliable asset to the company. With his solid work ethic and loyalty, Harry is an absolute asset to have on board.

So what are you waiting for? Give us a call, we are confident that you’ll be impressed with our fast, friendly and professional water heating services. We will offer solutions tailored to suit your water heating needs. At Hot Water Brisbane, we are just a call away.