May 23, 2017

Repair Service

Hot Water Heater Repair

Your home’s hot water heater is one of the most relied on part of your plumbing system and probably your most expensive appliance. Every homeowner wishes to install a water heater unit that can provide hot water continuously and for sufficient time, every day. Nothing is worse than waking up to a cold shower! It’s even more frustrating to realise that your water heater is broken, and you need to shell out for a brand new one. This can cause a lot of unnecessary stress especially during winter or colder seasons. Here at Hot Water Brisbane we can help you in such times of need!

Hot Water System Repairs Brisbane Wide

We pride ourselves as one the best water heating service providers in South-East Queensland. We don’t just do new installations, but we also provide repair and replacement services for existing hot water systems. Having been operating in the industry for more than a decade, we have gained vast experience, and we can fix any model of water heater be it gas, electric, solar or heat pump powered unit. Our team of highly trained and skilled plumbers is just a phone call and a quick drive away from your home, at any time of day. Some things to consider about your repair include:

  • Where can I find a water heating repair contractor?
  • Is there a licensed plumbing company or gas fitter near me?
  • How long to fix my hot water system?
  • Do we need to repair, replace, or supply and install?
  • Highly rated plumbers you can count on
  • We offer professional advice from licensed specialists
  • Reliable installation service in an instant
  • Free quotes – Get your quote today!
  • Accredited tradesman capable of a range of services
  • heating repairs & installer experts
  • Brisbane Central, Pine Rivers, Northside, Logan, Southside, Redcliffe & Sunshine Coast
  • Installation & maintenance fitters & contractors throughout South East Queensland
  • All major brands covered including Rheem, Bosch, Everhot, Stiebel & more!

It’s important for homeowners to know that not every hot water heater problem may require a plumber. Some of the problems are simple, and you can fix them on your own. In this article, we have rounded up some of the main water heater problems common to the resident of Brisbane and its environs. Here are the main water heater problems and how they can possibly be fixed:

Temperature Problems

Is the water coming from your water heater too hot or ice cold? These are two temperature extremes that make it impossible to have an enjoyable shower. Luckily this is usually a problem that you can fix yourself. It is important to note that temperature is controlled by a thermostat and this is usually the cause of this issue. Check the thermostat settings and adjust the unit. For the purpose of unit efficiency, it is important to have the temperature set to around 65 degrees Celsius. If the hot temperatures do not change, maybe the thermostat is faulty and may need a replacement.

If the water coming from the tank does not heat up after adjusting the thermostat, may be the heating element is broken (if you are using an electric water heater). For the natural gas powered water heater, you need to check the gas thermocouple. These are components that you can replace on your own to replenish your hot water supply, but you can give us call if you need help.

Noise Problems

This is one of the biggest problems with most of the hot water heaters in Brisbane. The bangs, whines, creaks and knocks coming from the inside of the tank can sometimes be unbearable. These noises usually come from sediments being burnt by the heating element. The most effective way to deal with noise problem is flushing the tank and does it regularly to reduce the chances if the sediment is building up. If after flushing the tank you can still hear the noises, the problem may be the heating element that is slowly burning out. In such cases, then you should replace the element. If the task too much for you, call the team at HWB and we will be happy to help you out.

Water Leaking From The Top

This problem is common to both the electric and gas powered water systems. It’s also very hazardous with the electricity powered water heaters since it can lead to electrical shorts and additional damages to the water heater. The problem is usually caused by either the cold or hot inlet/outlet pipes being loose. A loosely connected temperature and pressure (T&P) relief valve or inlet valve could also be leaking. If you have the right tools, you can fix this fault on your own. If not, call us at HWB to have it fixed and protect your unit from additional damages.

Low Hot Water Pressure

Many Brisbane residents having a problem with low water pressure is usually caused by small sizes of the pipes in their plumbing system. Most of them are supplied with a half inch diameter galvanised piping system, and this denies them the necessary water pressure. The solution to this is installing a 3/4 –inch piping to allow for more water to flow into the house. Sometimes size could be okay, but sediment, rust and calcium deposits inside your plumbing system block the flow of the water. If you have this problem get in touch with us and we will work out the cause and restore adequate hot water pressure to your home.

Hot Water System Maintenance

Water Leaking From The Bottom

This is a common problem with electricity and gas powered water heaters. For an electric water heater, the problem is mainly caused by condensation, temperature and pressure valves being opened to release excess pressure in the tank, or there is a leaking electric heating element gasket. Similar causes including a leak or loose drain valve affect the gas-powered water heater.

Water Heater Replacement

At some point, your hot water heater will need replacement. It will reach a point where repairs cannot save it. But how do you tell when it is time for a replacement? Here are things you need to consider when considering an upgrade to a new system:

Usage and Water Quality

If you’ve a growing family, your water heater slowly becomes overloaded, and this might reduce its lifespan. You will need to replace it with a larger unit with the capacity to supply your household. If you are living in an area with hard water, this quality of water will reduce the water heater’s lifespan due to clogging and mineral build-up inside the tank. If you have been experiencing trouble with your water heater because of any of the above, it’s time to replace it.


How long have you been using the water heater? Most of the water heaters have an estimated useful life of 8-12 years. So, it’s already 10 years and above, and it cannot heat water consistently, it’s creaking or knocking, it may be screaming for replacement. Repairs will do very little to keep it running, and if it does, the efficiency may be quite low.


Unfortunately, there is no quick and easy fix for a leaking tank. The only solution is to have the unit replaced to reduce flooding damage.

These are some of the main repair and replacement services that we provide to the residents of Brisbane and the surrouds. Most of the outlined problems are simple, and homeowners can fix them on their own. But where technicality and skills are required such as replacement of the unit, we are always ready to help you out. We have the expertise and experience that’s needed to get the job done right and to a high quality standard. Call HWB, and find out how we can help you today!